Privacy Policy
ICD Complaint
The Island City Development Corporation (ICD) strives to provide the highest levels of customer service and to serve as a resource to tenants, program participants, landlords, and the public. If the encounter with ICD was less than satisfactory, there are processes in place to submit complaints and grievances.
Please fill out the Complaint form online below, or print the pdf form below the online one.
To submit an anonymous form, simply do not include your name when submitting the online form.
Completed PDF forms should be mailed to:
Island City Development Corporation
703 Atlantic Avenue,
Alameda, CA 94501
EMAIL: ombudsman@alamedahsg.org
Tort Claim
To present a Tort claim against the Island City Development Corporation (ICD) pursuant to Government Code Section 910.4, please complete the ICD Claim Form below.
Completed PDF forms should be mailed to:
Island City Development Corporation
703 Atlantic Avenue,
Alameda, CA 94501
EMAIL: ombudsman@alamedahsg.org
Fair Housing Complaint
If you have been denied your housing rights, you may have experienced unlawful discrimination. If you think you may be a victim of housing discrimination, you may file a complaint with HUD (the U.S. Department of Housing and Urban Development)or the California Department of Fair Employment and Housing (DFEH).
Should you have additional needs, feel free to contact the U.S. Department of Housing and Urban Development (HUD) and the CaliforniaDepartment of Fair Employment and Housing (DFEH) to address your concerns.
The Department of Fair Employment and Housing (DFEH)
FREMONT OFFICE LOCATION
39141 Civic Center Drive, Suite 250
Fremont, CA 94538
www.dfeh.ca.gov
TEL: (510) 789-1085
EMAIL: contact.center@dfeh.ca.gov
The Department of Housing & Urban Development (HUD)
SAN FRANCISCO REGIONAL OFFICE
One Sansome Street, Suite 1200
San Francisco, CA 94104
https://www.hud.gov/
TEL: (800) 347-3739
EMAIL: HUD-PIHRC@tngusa.net
Fraud or Abuse Claims
If you suspect fraud or abuse of assisted housing, please report it to ICD using the online fraud form. All reports of alleged abuse are kept confidential.
Forms should be mailed to:
Island City Development Corporation
703 Atlantic Avenue,
Alameda, CA 94501
EMAIL: ombudsman@alamedahsg.org
ICD’s Section 504 Non-discrimination and Disability Policy
The Island City Development Corporation’s policy regarding discrimination based on any of the following items: race, color, religion, national origin, sexual orientation, gender, gender identity, marital status, disability, age, or familial status.
Click this link to review the 504 policy in detail.
Island City Development Corporation
TDD: (510) 522-8467